• Work areas should be clean, well lit and maintained in good repair.
  • Work surfaces should be smooth, non-absorbent (water-resistant).
  • The premises must have at least one sink to be used only for hand washing with hot and cold running potable water. The handwashing sink shall be in a convenient location that is available at all times during service delivery.
  • Hand washing sinks used by more than one premises are not acceptable, such as a public washroom in mall.
  • The premise must also have at least one sink used for cleaning of instruments and equipment. The sink must be of adequate size for the largest piece of equipment that requires cleaning.
  • The cleaning sink must be located one metre away from storage of clean items.
  • Liquid soap in a dispenser and single-use towels must be provided at all times by the sink for hand washing.
  • Approved sharps containers are required for safe disposal of used, disposable sharps such as razor blades, needles, and lancets, and must be located where the sharps item is being used. Approved sharps container: dedicated, puncture-resistant, tamper-resistant, leak-proof, impenetrable by sharps, tight-fitting lid, bears a clearly identifiable biological hazard label

Remember: You do not have to see blood or body fluids on instruments for an infection to occur.

Personal Service Worker Health and Personal Hygiene:

  • Routine Practices must be used on all clients during service delivery.
  • Thoroughly wash hands before and after each client.
  • Single-use, disposable gloves must be worn for all invasive procedures.
  • Ensure the area of the client’s body you will be working on is free from any cuts, wounds, rash or visible infection.
  • Hepatitis B vaccine is strongly recommended for all personal service workers.
  • Keep client, accidental blood and body fluid exposure records and sterilizer monitoring records for a minimum of five years with the most current 12 month’s records on site.


  • Instruments and equipment must be of durable construction, in good repair and stored in a sanitary manner to avoid contamination, especially sterilized items.
  • Follow manufacturer’s instructions for all commercial products.
  • All disinfectants should have a Drug Identification Number (DIN) on its product label except bleach and hypochlorite, as per the Ministry of Health and Long-Term Care.
  • Choose the proper disinfectant for the instrument and equipment depending on its use.
  • To achieve disinfection, items require full immersion in the solution for the appropriate contact time.
  • Linens, towels or sheets used on a client must be laundered prior to reuse.
  • Thoroughly clean and rinse reusable instruments and equipment before disinfecting or sterilizing.
  • In addition to cleaning and disinfection required after each client, all work surfaces must be cleaned and then disinfected (low level) at least once a day.
  • Clean, single-use applicators must be used to dispense products used directly on clients such as creams, lotions, and wax. “Double dipping” is not permitted.
  • Single-use, disposable items must be discarded immediately after each client. Do not re-use disposable items.
  • All equipment and instruments that cannot be easily and thoroughly cleaned will be considered single-use disposable.
  • Any equipment and instruments or item that is touched or handled during a procedure is considered contaminated. If it is a single-use item, it must be discarded. If it is a reusable item, it must be cleaned and disinfected or sterilized before use.
  • Store dirty instruments separately from cleaned and disinfected or sterilized items.
  • Used instruments should be soaked in cool water with or without a detergent if not immediately cleaned.
  • Cleanse area of the skin to be treated with an antiseptic using a clean, disposable swab if applicable.
  • First aid kits should be equipped with a magnet for those premises that use needles.
  • Styptic products must be single-use and discarded after each client.
  • Store workers’ personal items such as food, medication, and aesthetic items, separate from client supplies.

Source: Ministry of Health and Long-Term Care, Infection Prevention and Control Best Practices for Personal Services Settings, January 2009

January 2013